Quick Quote Guidance

Why isn't a product populating in Quick Quote?
Various reason can impact a product's eligibility. They may be unavailable in Quick Quote due the following being outside eligibility: Vehicle's k...
Thu, 5 Nov, 2020 at 10:42 AM
How do I waive taxes for customers who are of Native status?
In your Quick Quote screen, click on "Vehicle/Customer Details" > "Advanced Options" > check off "Native Status".   ...
Tue, 26 Oct, 2021 at 2:45 PM
Why can't I select LGM as a lienholder ?
There are various reasons for which you are unable to select LGM as a lienholder, such as:  A term has not been clicked on prior to selecting a lienholder...
Thu, 5 Nov, 2020 at 2:24 PM
Can I honor old rates after a product's pricing has increased?
Yes, we may honor pricing on quotes that have been saved within the last 30 days.  In order for us to honor this on your behalf, please email the follow...
Tue, 26 Oct, 2021 at 2:22 PM
What does it mean when I see the error message "A valid license is required"?
This is occurring due to one of the following reasons:  Your license information was not entered into your company profile in HUB Your license to sell ha...
Tue, 26 Oct, 2021 at 2:57 PM
Why do I get the error message “VIN not found” when entering a VIN in Quick Quote?
Please verify that your VIN is accurate and composed of 17 characters — it is possible the VIN entered has a typo, a missing digit, or a missing letter. It ...
Tue, 26 Oct, 2021 at 2:46 PM
Why am I being asked to verify information before purchasing a quote?
In order to pursue our effort to provide ongoing support to our dealerships, a great customer experience for the contract holders and meet our regulatory re...
Fri, 20 Nov, 2020 at 7:08 AM
Why can’t I purchase my quote? I only have Print and Save buttons.
You may have accidentally saved your quote as a template instead.  In order to purchase this quote, please navigate to another Quick Quote page and create a...
Mon, 2 Nov, 2020 at 4:54 PM
Why is my saved quote expired?
All quotes are valid up to 30 days, with the exception of the following products: Loan protection: Quotes will expire after 7 days  Replacement Insurance...
Tue, 3 Nov, 2020 at 7:40 PM
How can I delete a menu template?
To delete a saved template in the HUB, please follow these steps:  1. Click Quote Search in your HUB menu 2. Select Quote Template under Quote Type  3. C...
Sat, 7 Nov, 2020 at 7:16 PM