Contract Amendments

How do I know if my amendment request has been approved?
This can be easily identified by logging into the HUB, and viewing your pending notifications (found on the top right hand corner of your HUB page).    ...
Tue, 3 Nov, 2020 at 12:31 PM
Why has my amendment been rejected?
There are various reasons an amendment may have been rejected, such as:  1. A name change has been requested as opposed to submitting a transfer request...
Tue, 26 Oct, 2021 at 2:46 PM
How do I amend a contract holder's name?
You may submit an amendment request via our self-serve tools in the HUB by navigating to the specific policy and clicking "Amend this contract" ...
Mon, 2 Nov, 2020 at 2:57 PM
Can I add a secondary contract holder to a policy?
Yes, you may submit an amendment request via our self-serve tools in the HUB by navigating to the specific policy and clicking "Amend this contract&quo...
Mon, 2 Nov, 2020 at 11:17 PM
How do I correct a VIN on a contract?
VINs may be corrected under the condition that the vehicle's year, make, and model remain the same. If this is the case, please e-mail the following to ...
Tue, 26 Oct, 2021 at 2:22 PM
What amendments can I make on a contract?
Our self-serve features in the HUB allow you to submit amendments for the following:  Customer's first and/or last name (spelling error, name chang...
Mon, 16 Nov, 2020 at 10:44 AM
Can I change the name of the Business Manager displayed on a contract?
Yes, this is possible. In order for this amendment to be made, the Business Manager displayed on the contract must e-mail success@lgm.ca authorizing tha...
Tue, 26 Oct, 2021 at 2:32 PM
Why can't I amend a Service Advantage contract?
Please note financial amendments are not supported on Service Advantage policies. You may amend a customer name, address, phone number, or e-mail. 
Tue, 10 Nov, 2020 at 7:31 PM
Why can't I amend the monthly payment amount on a Loan Protection Policy?
Please note Loan Protection policies cannot be amended.   In order to ensure the information on the policy is accurate, please cancel and re-enter the p...
Mon, 2 Nov, 2020 at 7:51 PM
How do I discount a contract after having purchased it?
If you have already purchased the contract and would now like to apply a discount, you may do so by requesting an amendment to the policy through our self-s...
Wed, 4 Nov, 2020 at 6:35 PM