Claims

To make a claim under Anti-Theft Protection, the customer must file a theft report with their insurance provider within how many days of the theft?
The customer must file a theft report within three days of the theft.
Tue, 27 Oct, 2020 at 7:45 PM
With who must a customer file a theft report with to make a claim under their Anti-Theft Protection?
The customer should file a theft report with their insurance provider.
Tue, 27 Oct, 2020 at 7:45 PM
To qualify for the trip interruption benefit, within how many kilometeres must the client be away from their primary residence?
Trip Interruption applies in the event of a breakdown which occurs more than 150 km from the contract holder’s home.
Tue, 27 Oct, 2020 at 7:45 PM
Is the cost of fuel covered with the fuel delivery within the 24-Hour Roadside Assistance benefit?
No, the cost of fuel is not covered with fuel delivery.
Tue, 27 Oct, 2020 at 7:46 PM
Exclusions on MBP fall under which categories?
Exclusions fall under accessory items, maintenance-related items and cosmetic items.
Tue, 27 Oct, 2020 at 7:46 PM
Is a deductible applied on 24 hour roadside assistance?
No, there is no deductible applied for this additional benefit.
Wed, 4 Nov, 2020 at 6:22 PM
Is a deductible applied on trip interruption?
No, there is no deductible applied for this additional benefit.
Tue, 27 Oct, 2020 at 7:46 PM
Is a deductible applied on a rental benefit?
No, there is no deductible applied for this additional benefit.
Tue, 27 Oct, 2020 at 7:47 PM
In the event of a damage declaration, what will the Partial Loss Event Privilege assist with?
In the event of a damage declaration on your customer’s vehicle, the Partial Loss Event Privilege can assist with the accelerated depreciation at the time o...
Tue, 27 Oct, 2020 at 7:47 PM
Where can the customer bring the vehicle for it to be repaired?
A customer may bring the vehicle to any dealership of their brand in Canada or the continental United States.    
Tue, 27 Oct, 2020 at 7:48 PM